There are about 7 Billion Directory Assistance [411] calls made
annually in the U.S. I need to know the breakdown of those calls by
business category. (i.e. 10% for pizza, 8% for auto repair, 4%
restaurants). I know that 75% of calls are business queries, 15% are
white pages residential listing requests, 10% are for government
agencies.
I found tons of information about the changing directory assistance
marketplace but nothing as to what kinds of things 411 callers are
looking for. I'm not even sure that this very expensive market
research report has this information but you might want to give them a
call to check.
http://www.pierzgroup.com/AvailableReports/index.html
The Directory Assistance/Enquiry Market: A Global Forecast 2005-2010
April 15, 2005, Report Length 141 Pages (113 Charts & Tables)
Price: $3,750
http://www.telephonyworld.com/cgi-bin/news/viewnews.cgi?category=all&id=1114559699
April 26, 2005 -- WORLDWIDE DIRECTORY ASSISTANCE/ENQUIRY REVENUES TO
REACH $26.2 BILLION IN 2010, ACCORDING TO THE PIERZ GROUP
 I could use some help again...
 Lost Licences |
Directory Assistance [411] Calls by Request Type