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?Bottom Line? Value of Marketing/Public Relations Activities
Published by: rose 2010-03-11
  • I am trying to discern the list of benefits and hard-dollar value for various marketing tasks. For example, when a magazine article features a company and its products, (1) what is the list of bottom-line-affecting business benefits the company receives and (2) what is the potential dollar value of the article to the company? I am looking for the same list of benefits and ? in particular ? the potential dollar value to a company (or how it may be calculated) for each of the marketing activities below. I am less interested in the more ?mechanical? means, such as calculating the value of an article based on what it would cost to buy space in a publication, but a reasonable estimate of how the article (or whatever) will affect the company?s bottom-line (i.e., how much money it can save or earn for them in terms of potential sales) OR a formula to calculate the value. Here are the activities: 1. A press release 2. An article in a national magazine 3. An article in a trade publication 4. An article in a local newspaper?s business section 5. A speaking opportunity at a national trade conference 6. A reference from an analyst firm


  • Is the presumpation here that all these things (articles, analyst's reference, etc) are hgihly positive...? Obviously, a negative analyst comment, or a national magazine article about how corrupt XYZ Enterprises is, doesn't offer a company much in the way of bottom line benefits. It would help to have a clearer idea of what you're after. Thanks. pafalafa-ga


  • Yes, it is assuming all these things are positive. Thanks for asking!


  • Pafalafa, I suspect this is a problem that we can't overcome. I really was interested to see if there was anything out there that had been done; to date, I haven't seen much and now suspect there isn't much (if any) info at all. I think we'd best 'hang this up' . The Coca-Cola info is interesting, but wouldn't be applicable to much smaller companies, which is the market for which I am trying to gather this info. Thanks for trying, though!


  • TaxMama, I am so intrigued by this. Can you tell me what you mean by "While there is no general value to any of the items you mention, there is a specific value"? If you are saying what I think you are, then -- yes-- the formula would be a valid answer. And is it you being quoted in WSJ and USA Weekend?


  • The reason you aren't having much success with your query is that no organisation has successfully been able to definitively demonstrate the value of individual articles, press releases, etc... I work for Haven Research, a UK media analysis consultancy and we come up against this problem all the time. We often measure the Advertising Value Equivalent (AVE) of an article, but as you have noted, this proves nothing in terms of sales figures. The impact of individual articles and press releases varies tremendously of course, so there can be no standard figure for the worth of an unspecified item of marketing. The only solution the media evaluation industry can offer to date is a general assessment of the efficacy of your marketing efforts. We can match your sales figures against peaks in media coverage, proportion of generated/ungenerated coverage in the media, journalist favourability, target audience reach & demographics, etc... The role of analysts like myself is to examine this data and search for correlations between relevent criteria. For example, I did some interesting work on the Atkins diet last year, showing that the association of celebrities with the brand in the media had a positive impact on sales (despite no actual endorsements from the celebrities in question). This was erased later in the year by highly-publicised health warnings from the scientific community. I must stress that there is no scientific approach. The background 'noise' (external events, consumer trends, seasonal variations, advertising activity) means that dollar value measurements for this type of thing are improbable for the near future, if possible at all. Hope this helps.


  • prpro-ga, I've been mulling over your question for a day, now, and I must say...I'm hard put to really find a way to quantify what you're after. Companies spend enormous amounts of money and effort on marketing, but to actually divvy this up in a way that could put a dollar value on a particular magazine article is beyond the scope of even a $200 question. I believe it would take a full-fledged, professional marketing study to really cost these out. That said, there *is* a firm that has put a dollar value on popular brands. For instance, if Coca-Cola weren't called Coca-Cola, it would only be worth $X billion dollars as a company -- the value of its plants, equipment, etc. But since the Coca-Cola brand itself is so valuable, the company is worth much more than a mere $X billion. Folks have actually figured out that the intangible value of the Coca-Cola brand itself adds $70 billion to the overall value of the company. The Disney brand is worth an additional $28 billion. And so on. Is this sort of information of interest to you. If so, let me know what you think would be a reasonable way to proceed on getting you information that would be of value to your work. Thanks. pafalafa-ga


  • Dear Pr Pro, While there is no general value to any of the items you mention, there is a specific value. If I can give you a formula, or a way to quantify this for your clients, will you accept that as a valid answer? Best wishes Your TaxMama-ga P.S. Who was quoted in the WSJ last week and will be in USA Weekend this weekend.





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