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a marketing question: pdts/services that changed their NAME for great success
Published by: cfz 2010-03-18
  • i have a client who's changing the name of his product. i'll be writing speeches about the name change, trying to enthuse the sales force -- who'll be suspicious. i need fast, varied examples of marketing successes in which a NAME CHANGE helped achieve much greater results. i just saw "Ray", the wonderful movie about Ray Charles, and learned that he'd changed his name from Ray Robinson to Ray Charles. i could use a couple more entertainment-related examples, but what i could REALLY use, also, would be BUSINESS examples ... well-known products and services that had changed their names as part of their eventual success. i need FAST results. And i will tip ==> VERY <===== generously for a SOLID/VARIED answer that also comes to me f-a-s-t. fingers crossed ....


  • Hello again Mike, ?Rebranding is undertaken when a company needs to update its identity in order to keep up with a changing market.? Examples of successful rebranding campaigns FedEx - formerly Federal Express Exxon - formerly Esso. ?Identity was changed to represent the company's many holdings and to incorporate the stronger "x" sound ? US Airways - formerly USAir ?As the company became a national and international carrier, studies showed the word "air" was associated with commuter airlines.? APollo 13 Popular Art: Research & Development http://www.apollo13art.com/National/mm332/lectures/visual/rebranding.html -------------------------------------------------------------------------- FedEx ?In the early 1990s a company called Federal Express, which revolutionized the process and shipping habits of businesses and individuals, was then expanding into global markets. As the shipping firm looked to modernize its corporate brand, the brand owners realized that more than a cosmetic face-lift was needed for its dated-looking purple logo. The company set about completely overhauling the identity from the visual design to the corporate name to the names of everything that it offered ? from services to drop boxes to shipping containers, all of which totaled over 100 names.? (. . .) ?The company implemented a nomenclature system that relies solely upon the FedEx brand married with real English words to describe the operating company, product or service clearly. The result is services and products with names like FedEx Freight, FedEx Box, and FedEx 2Day. The names still work a decade later.? The Brand Channel http://www.brandchannel.com/features_effect.asp?pf_id=208 -------------------------------------------------------------------------- Valujet Becomes AirTran In May 1996 a Valujet aircraft crashed in the Everglades killing over 100 passengers and crew and creating the worst kind of public relations disaster imaginable. Valujet was already under scrutiny due to a number of questionable incidents involving its planes and the low-cost airline was generally perceived to be a cheap, but dangerous carrier. A year later, Valujet shed its name and became AirTran. Since then the company has regained its foothold as a low-cost carrier and memories of the crash have faded in the public marketplace. But Valujet's rebranding was more than just a name change, it was an attitude adjustment. Voicestream Becomes T-Mobile ?Wireless carrier Voicestream had a problem; the buzz on the company was that it's low prices went hand-in-hand with bad reception, dropped calls and bad customer service. Voicestream's ads were well-recognized thanks to pitchperson Jamie Lee Curtis, but the consumer buzz on the company was not good. After Deutsche Telekom bought Voicestream, a global rebranding strategy was incorporated at DT's wireless carrier. Voicestream was lucky. "The carrier's name was changed, with little fanfare, to T-Mobile and a new advertising campaign featuring Catherine Zeta Jones was launched." (. . .) ?Voicestream's rebranding has been successful thus far and the company's ownership change allowed it to turn a corner. The T-Mobile brand, with a fresh Oscar winner hyping its product, has made most people forget that Voicestream ever existed." Marketing Newz http://www.marketingnewz.com/marketingnewz-22-20030613SuccessfulRebrandingHowToReviveYourImage.html -------------------------------------------------------------------------- Read a brief article about VoiceStream?s name change here: http://www.ahundredmonkeys.com/random_marketing/content_42_business-naming.htm -------------------------------------------------------------------------- East Midlands Airport was changed to Nottingham East Midlands Airport According to an article posted at Serco.com the name change brought success for airport. Excerpts: ?The controversial decision to change the name of Nottingham East Midlands Airport has proved a resounding success, new figures suggest. Budget airline BMI baby reports that its passenger figures have risen by 25 per cent since the name change and local tourist group Experience Nottinghamshire has also seen a marked benefit to the local economy. Both claim the decision to add Nottingham to the airport's title has helped attract tourists to the area by improving people's recognition of the airport. (?) Both claim the decision to add Nottingham to the airport's title has helped attract tourists to the area by improving people's recognition of the airport.? Serco.com http://www.serco.com/media/industrynews/ItemPage.asp?ItemID=3247749 -------------------------------------------------------------------------- Orange France Market share of growth rose to 51% in Q4 2001 following successful rebranding Orange France reinforced its market leadership, taking 48% of market share growth, adding 3.5 million net new customers, and building its customer base to 17.8 million, an increase of 25% on 2000. http://www.orange.com/download.asp?path=/docs/doc000408.pdf&UID= -------------------------------------------------------------------------- Here is a case study regarding a successful name change. ?Founded in 1979 as the National Corporate Cash Management Association (NCCMA), the association changed its name to Treasury Management Association in 1991 as its membership expanded from corporate cash management professionals to encompass both cash management and treasury professionals. To attract new members, diversify its revenue stream and help current members face their new roles within their organizations, TMA became Association for Financial Professionals (AFP) in October 1999.? - ?An 11.2 percent membership increase from 12,893 to 14,343 members - New revenue centers such as the Online Job Center in place and meeting budget projections - An increase from 10 to nearly 30 media registrations for the 1999 conference - Increased media exposure in key publications including The Wall Street Journal - Positive member feedback on new name, mission and services - A 32 percent increase in web hits month over month since inception.? Read the full text here: http://www.centeronline.org/knowledge/casestudy.cfm?ID=150&ContentProfileID=122025&Action=searching ------------------------------ Celebrity Name Changes ------------------------------ Not all celebrities are born with the perfect show biz name. Some names are too long, some sound silly, and some just lack that certain Hollywood pizzazz. Tom Cruise Cruise is a pretty smooth-sounding last name, but Tom Cruise's birth name was Thomas Cruise Mapother IV. Actress Winona Ryder wasn't born with this last name. Her birth name is Winona Laura Horowitz. Demi Moore, was born Demetria Guynes. http://www.kidzworld.com/site/p1622.htm See more examples here: http://www.comedy-zone.net/triviazone/movies/page3.htm Here is an extensive list of real names of the celebrities http://home.mountaincable.net/~fritchley/realnames.html Another large list of real names of celebrities http://groups.msn.com/mmjonesssite/celebritiesrealnames.msnw And yet another huge list of the Real Names of Celebrities http://www.celebrityalmanac.com/real.shtml ============= For further reading ============= There is a wealth of informative articles about rebranding, repositioning and renaming at the following link. http://www.ahundredmonkeys.com/random_marketing/index1.htm ----------------------------------------------------- Additional information that may interest you ----------------------------------------------------- After 30 years, Coke is planning to switch the name of Diet Sprite to Diet Sprite Zero. I did not find any information regarding the success of this name change; however I am providing a few paragraphs below for your information. ?Though the soft drink's formula will stay the same, the brand's look will change noticeably. Even if consumers sometimes don't like changes, Coke thinks it needs to do something to put more attention on Diet Sprite, a brand that has been given little emphasis over the year. "While Diet Sprite was doing well, we saw an opportunity to make it perform even better," said Melissa Fahs, a senior brand manager for Coca-Cola North America. ?The new name is meant to sound more contemporary. Coke's testing indicates it should help. The Sprite Zero name also has a bit of a track record, given that it is already in use in several international markets.? http://64.233.161.104/search?q=cache:YTjexQoWwZcJ:www.ajc.com/news/content/business/coke/0904/02sprite.html+Diet+Sprite+to+Sprite+Zero+sales&hl=en ?Coke is choosing a curious and creatively weak strategy to enliven sales of Diet Sprite by renaming the brand, Diet Sprite Zero.? http://yahoo.businessweek.com/bwdaily/dnflash/sep2004/nf20040915_8399_db035.htm Diet Sprite Zeros in on a New Name http://www.nacsonline.com/NACS/News/Daily_News_Archives/November2003/nd1125033.htm -------------------------------------------------------------------------- From the Pittsburgh Business Times: ?Successful rebranding should energize employees and give them a heightened sense of purpose of what the brand means for them as representatives of the company. ?Since a brand is, at heart, about being recognized, changing a brand is not to be done lightly. Organizations rebrand when they are rolling out something fundamentally different about what they offer, how they operate, or how they want to relate to and be seen by customers. You will often see organizations tweak their names or graphic identities, but maintain clear references to the past. In rare circumstances, they dump their brand equity altogether in an attempt to create a new identity.? American City Business Journals Inc. http://www.bizjournals.com/pittsburgh/stories/2002/09/02/smallb3.html -------------------------------------------------------------------------- Search criteria: "changed its name " OR "name change" successful OR success rebranding examples successful successful rebranding campaigns successful rebranding "rebranding is" name change I hope this is helpful. Best regards, Bobbie7


  • helpful (as seeems always the case with this researcher) and wonderfully fast!


  • Dear Mike, Thank you for the five stars and very generous tip! I'm glad that you are pleased with my research. Sincerely, Bobbie7


  • examples could ALSO involve CHANGE in MARKET POSITIONING, not just name.





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